News and Events
Traveler's Checks Discontinued
Due to a changing
marketplace and a decline in the acceptance of paper travel funds,
Travelex has discontinued the Visa Travelers Cheques program.
The credit union will stop issuing travelers checks on December 31,
2007. Any checks issued up to that date will still be
honored. Even with the loss of travelers checks, there are still many
payment options available for our members who are traveling. These
options include Visa credit cards, Instant Cash & Check cards and
prepaid Visa gift cards. Before going on your next trip, contact the
credit union so we can help decide which option is best for you!
E-Statements
Now you can receive
your Credit Union statement electronically! Replace your paper
statement with our new electronic statements on MyKeptData.com. When
your e-statement is ready, we will send you an e-mail reminder. Follow
the link provided to quickly view your statement online.
The fast, online access of MyKeptData.com will help you:
- View and print your credit union statement at your convenience
- Receive your statements
days faster
- Store statements
electronically for up to five years
MyKeptData.com provides a secure, electronic "vault" to store your
statements. To enter the vault, you must provide authenticating
information including your unique log in and personally selected
password. MyKeptData.com prevents unauthorized access to your data using
regularly tested, top level information security methods. Rest assured,
your financial information is safe with MyKeptData.com.
Once you have submitted your information, the credit union will receive
an email notifying us of your request for e-statements. After verifying
your information, we will activate your account and you can begin
receiving your statements electronically! To enroll,
click here.
Important Notice for
CU Connect and Bill Pay Users
Fraudsters are now using social engineering and
hacking to attempt new ways to gain access to members' funds. Social
engineering is a fraudster's clever manipulation of the natural human
tendency to trust. The goal is to obtain information that allows
unauthorized access to a valued system and the information that resides
on that system. Fraudsters are also using software that performs key
logging that collects every keystroke a user makes and hides that
information in a file to obtain members' login IDs and passwords. Once
fraudsters have access to members' accounts, they are setting
themselves up as merchants in bill pay to gain access to members' funds.
We recommend that our members use trusted computers
with anti-virus software when using CU Connect and Bill Pay. Also, never
give out login and password information and use complex passwords
whenever possible.
Scam Alerts
Posted April
9, 2008:
Scam that
involves unsolicited text messages sent to cell phones.
The message urges the recipient to call
a number provided for information about account discrepancies and then
solicits individual account information and pin numbers. Cell phone
users should be weary of unsolicited text messages. Such messages should
be deleted and all deleted text messages should be removed, if possible,
as the perpetrators have been known to use Spyware1
in conjunction with their text message
solicitation. Such a scam could be used to obtain personally
identifiable information and credit union account access information,
for those who access their accounts using their cell phones.
1 Spyware is software installed on your computer
or cell phone without your consent and it monitors or controls your use
of the device. It may be used in your cell phone for such things as
monitoring your Internet surfing, activating your speaker phone as a
listening device, taking pictures with your phone camera, copying your
contacts, or recording your keystrokes, which, in turn, could lead to
identity theft.
Posted March
13, 2008:
|
Email Scam -
New IRS Email Scams Use Rebate as Lure
It's tax
season again and the Internal Revenue Service is warning
taxpayers to beware of current email scams using the IRS
name. In particular, watch for messages about the
upcoming rebate checks tied to the economic stimulus
package - spammers are using these rebates as bait. The
goal of the scams is to trick you into revealing
personal and financial information such as Social
Security or bank account numbers, which the scammers can
use to commit identity theft.
The IRS does NOT send unsolicited email about tax
account matters to taxpayers, and you will NOT need to
respond to any email in order to receive this year's
rebate check. The vast majority of Americans who qualify
for the rebate will not have to do anything other than
file their 2007 individual income tax return to receive
their check. The IRS will use information on the tax
return to determine eligibility and calculate the amount
of the stimulus payments.
Another bogus email falsely claims to come from the IRS
and tells the recipient that he or she is eligible for a
tax refund of a specific amount. The message then
instructs the recipient to click on a link in the email
to access a refund claim form that asks for bank account
information.
Should you receive an email claiming to be from the IRS
- DO NOTHING EXCEPT DELETE IT. Do not click on links
within the body of the email, and do not provide any
information. If the IRS needs to contact you about a tax
refund or audit, they will do so by traditional mail. If
you need to access the IRS website to get information,
initiate contact by typing the
IRS.gov address into your browser's address bar.
|
Posted May
15, 2007:
There are multiple
scams going around that appear to be from us. These emails are asking
you to sign up for "challenge questions" by clicking on a link. The most
recent email that was sent out has a subject of "CommunityAmerica Fraud
Prevention Measures."
This email did not come from us! Please do not respond!
Posted Jan. 2, 2007*This information taken
from an IRS News Release
Electronic Federal Tax Payment System Cited in New
E-mail Scam:
The IRS is warning taxpayers to be on the lookout for
a new e-mail scam that uses the Treasury Department's Electronic Federal
Tax Payment System (EFTPS) as a hook to lure individuals into disclosing
their personal information. The new e-mail scam, fraught with
grammatical errors and typos, looks like a page from IRS.gov and claims
to be from the "IRS Antifraud Comission" (sic), a fictitious group. The
e-mail claims someone has enrolled the taxpayer's credit card in EFTPS
and has tried to pay taxes with it. The e-mail also says there have been
fraud attempts involving the taxpayer's bank account. The e-mail claims
money was lost and "remaining founds" (sic) are blocked. Recipients are
asked to click on a link that will help them recover their funds, but the
subsequent site asks for personal information that the thieves could use
to steal the taxpayer's identity. The IRS does
not send out unsolicited e-mails asking for personal information! DO NOT
respond to this e-mail!
Scam e-mail appearing to be from the credit union:
Any e-mails you may receive appearing to be from us and asking for
account information are scams. We will never ask for our members
account information in an unsolicited e-mail or phone call!
Holiday Closings
These dates and times may change and
differ between locations.
Monday, May 26th - Closed
Friday, July 4th - Closed
Saturday, July 5th - Closed NEW!
Monday, September 1st - Closed
Thursday, November 27th - Closed
Friday, November 28th - Drive-up open
Wednesday, December 24th - Closing at noon
Thursday, December 25th - Closed
Wednesday, December 31st - Closing at 3:00 pm
Thursday, January 1, 2009 - Closed
Lost your VISA or Instant Cash and Check Card?
Please contact the credit union immediately if your Visa or Instant Cash and Check card is lost or stolen. If it is after hours, please call the following numbers:
VISA: 1-800-991-4965
Instant Cash and Check: 1-800-535-8440
You still need to notify the credit union so we can order a new card.