FPSFCU :: News

Due to a changing marketplace and a decline in the acceptance of paper travel funds, Travelex has discontinued the Visa Travelers Cheques program. The credit union will stop issuing travelers checks on December 31, 2007. Any checks issued up to that date will still be honored. Even with the loss of travelers checks, there are still many payment options available for our members who are traveling. These options include Visa credit cards, Instant Cash & Check cards and prepaid Visa gift cards. Before going on your next trip, contact the credit union so we can help decide which option is best for you!

Now you can receive your Credit Union statement electronically! Replace your paper statement with our new electronic statements on MyKeptData.com. When your e-statement is ready, we will send you an e-mail reminder. Follow the link provided to quickly view your statement online.

The fast, online access of MyKeptData.com will help you:
- View and print your credit union statement at your convenience
- Receive your statements days faster
- Store statements electronically for up to five years

MyKeptData.com provides a secure, electronic "vault" to store your statements. To enter the vault, you must provide authenticating information including your unique log in and personally selected password. MyKeptData.com prevents unauthorized access to your data using regularly tested, top level information security methods. Rest assured, your financial information is safe with MyKeptData.com.

Once you have submitted your information, the credit union will receive an email notifying us of your request for e-statements. After verifying your information, we will activate your account and you can begin receiving your statements electronically! To enroll, click here.

Fraudsters are now using social engineering and hacking to attempt new ways to gain access to members' funds. Social engineering is a fraudster's clever manipulation of the natural human tendency to trust. The goal is to obtain information that allows unauthorized access to a valued system and the information that resides on that system. Fraudsters are also using software that performs key logging that collects every keystroke a user makes and hides that information in a file to obtain members' login IDs and passwords. Once fraudsters have access to members' accounts, they are setting themselves up as merchants in bill pay to gain access to members' funds.

We recommend that our members use trusted computers with anti-virus software when using CU Connect and Bill Pay. Also, never give out login and password information and use complex passwords whenever possible.

The message urges the recipient to call a number provided for information about account discrepancies and then solicits individual account information and pin numbers. Cell phone users should be weary of unsolicited text messages. Such messages should be deleted and all deleted text messages should be removed, if possible, as the perpetrators have been known to use Spyware1 in conjunction with their text message solicitation. Such a scam could be used to obtain personally identifiable information and credit union account access information, for those who access their accounts using their cell phones.

1 Spyware is software installed on your computer or cell phone without your consent and it monitors or controls your use of the device. It may be used in your cell phone for such things as monitoring your Internet surfing, activating your speaker phone as a listening device, taking pictures with your phone camera, copying your contacts, or recording your keystrokes, which, in turn, could lead to identity theft.

Email Scam - New IRS Email Scams Use Rebate as Lure

It's tax season again and the Internal Revenue Service is warning taxpayers to beware of current email scams using the IRS name. In particular, watch for messages about the upcoming rebate checks tied to the economic stimulus package - spammers are using these rebates as bait. The goal of the scams is to trick you into revealing personal and financial information such as Social Security or bank account numbers, which the scammers can use to commit identity theft.

The IRS does NOT send unsolicited email about tax account matters to taxpayers, and you will NOT need to respond to any email in order to receive this year's rebate check. The vast majority of Americans who qualify for the rebate will not have to do anything other than file their 2007 individual income tax return to receive their check. The IRS will use information on the tax return to determine eligibility and calculate the amount of the stimulus payments.

Another bogus email falsely claims to come from the IRS and tells the recipient that he or she is eligible for a tax refund of a specific amount. The message then instructs the recipient to click on a link in the email to access a refund claim form that asks for bank account information.

Should you receive an email claiming to be from the IRS - DO NOTHING EXCEPT DELETE IT. Do not click on links within the body of the email, and do not provide any information. If the IRS needs to contact you about a tax refund or audit, they will do so by traditional mail. If you need to access the IRS website to get information, initiate contact by typing the IRS.gov address into your browser's address bar.

Posted May 15, 2007:
There are multiple scams going around that appear to be from us. These emails are asking you to sign up for "challenge questions" by clicking on a link. The most recent email that was sent out has a subject of "CommunityAmerica Fraud Prevention Measures." This email did not come from us! Please do not respond!

Posted Jan. 2, 2007*This information taken from an IRS News Release
Electronic Federal Tax Payment System Cited in New E-mail Scam:
The IRS is warning taxpayers to be on the lookout for a new e-mail scam that uses the Treasury Department's Electronic Federal Tax Payment System (EFTPS) as a hook to lure individuals into disclosing their personal information. The new e-mail scam, fraught with grammatical errors and typos, looks like a page from IRS.gov and claims to be from the "IRS Antifraud Comission" (sic), a fictitious group. The e-mail claims someone has enrolled the taxpayer's credit card in EFTPS and has tried to pay taxes with it. The e-mail also says there have been fraud attempts involving the taxpayer's bank account. The e-mail claims money was lost and "remaining founds" (sic) are blocked. Recipients are asked to click on a link that will help them recover their funds, but the subsequent site asks for personal information that the thieves could use to steal the taxpayer's identity. The IRS does not send out unsolicited e-mails asking for personal information! DO NOT respond to this e-mail!

Scam e-mail appearing to be from the credit union: Any e-mails you may receive appearing to be from us and asking for account information are scams. We will never ask for our members account information in an unsolicited e-mail or phone call!

These dates and times may change and differ between locations.

Monday, May 26th - Closed
Friday, July 4th - Closed
Saturday, July 5th - Closed NEW!
Monday, September 1st - Closed
Thursday, November 27th - Closed
Friday, November 28th - Drive-up open
Wednesday, December 24th - Closing at noon
Thursday, December 25th - Closed
Wednesday, December 31st - Closing at 3:00 pm
Thursday, January 1, 2009 - Closed

Please contact the credit union immediately if your Visa or Instant Cash and Check card is lost or stolen. If it is after hours, please call the following numbers: